Category: Salesforce Automation
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Create Community Portals in Salesforce for Any Device
Customer community portals should be more than just fancy-looking company websites. They are actually potent tools with which you can empower your customers, grow brand loyalty, and, at the same time, free up your support team’s resources. Think of them as a dedicated online space where your customers can meet, find answers, share ideas, and…
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Exploring the Versatility and Impact of Salesforce Service Cloud Features
Service Cloud – Salesforce’s customer service platform – has established itself as a cornerstone for enhancing customer service operations. It is built on the Software as a Service (SaaS) model and is used by businesses of all sizes and across industries wherever in the world that require customer service and support capabilities. Service Cloud enables…
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Improve Business Processes with Salesforce Automation
As your business grows and changes, so should your business processes. Updating and improving your processes ensures they remain efficient and relevant. Improve your business processes, you can use the following general guide:
