AppyCrown Blog
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Create Community Portals in Salesforce for Any Device
Customer community portals should be more than just fancy-looking company websites. They are actually potent tools with which you can empower your customers, grow brand loyalty, and, at the same time, free up your support team’s resources. Think of them as a dedicated online space where your customers can meet, find answers, share ideas, and…
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Exploring the Versatility and Impact of Salesforce Service Cloud Features
Service Cloud – Salesforce’s customer service platform – has established itself as a cornerstone for enhancing customer service operations. It is built on the Software as a Service (SaaS) model and is used by businesses of all sizes and across industries wherever in the world that require customer service and support capabilities. Service Cloud enables…
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Improve Business Processes with Salesforce Automation
As your business grows and changes, so should your business processes. Updating and improving your processes ensures they remain efficient and relevant. Improve your business processes, you can use the following general guide:
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Why Business Analysis is Essential for Salesforce Implementation Success ?
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in SalesforceThe end goal of almost any Salesforce implementation is to create a single source of truth and a connected, world-class customer experience. It’s important to develop foundational skills like questioning, analyzing, and documenting business processes to identify and build a solution successfully.
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Salesforce -Tips and Tricks for Ultimate Time Efficiency
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in SalesforceWorking in Salesforce does not need to be time-consuming. Salesforce is the world’s leading customer relationship management (CRM) platform designed to reduce the time you spend on marketing, sales, and customer service processes.
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Introduction to Salesforce Lightning – In App Guidance
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in SalesforceAs a Salesforce user, things might become a little difficult at times. However, customers today demand a better experience, and Salesforce admins need better ways to connect with users, provide training, send text messages, and take action. Earlier, it was possible via training webinars, creating hundreds of release notes pages, or sending e-newsletters. This strategy…
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JEST TEST For LWC
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in SalesforceWhatever we are achieving in the technical code we have written to check whether they are working properly fine as per our requirement we need to test it first.
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Communications Cloud
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in SalesforceSalesforce Industries Communications Cloud extends the digital omnichannel capabilities of Salesforce and includes a communications data model, Configure, Price, Quote (Industries CPQ)
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Salesforce Health Cloud
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in SalesforceHealthcare and Life Sciences companies face the difficult challenge of balancing the needs of the customer with the reality of doing business today.
