Tag: salesforce communications
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Why Business Analysis is Essential for Salesforce Implementation Success ?
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in SalesforceThe end goal of almost any Salesforce implementation is to create a single source of truth and a connected, world-class customer experience. It’s important to develop foundational skills like questioning, analyzing, and documenting business processes to identify and build a solution successfully.
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Communications Cloud
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in SalesforceSalesforce Industries Communications Cloud extends the digital omnichannel capabilities of Salesforce and includes a communications data model, Configure, Price, Quote (Industries CPQ)
